Contact Us | NMI Search
Contact NMI Search for lookup support, corrections, privacy requests, account questions and payment enquiries.
Last updated: 2026-11-09
Customer support
Email contact@nmisearch.com for:
- problems using the address or NMI lookup;
- corrections or questions about website content;
- account and access questions;
- privacy, data access or deletion requests;
- payment, cancellation or refund enquiries; and
- security or suspected misuse reports.
We review enquiries sent to this address and may ask for more information when a privacy, payment or provider-data question needs investigation.
What to include
Please include the page or feature involved, a short description of the issue and the email address associated with your account where relevant. For a payment enquiry, include the order or invoice reference shown in your account or receipt.
Do not email passwords, complete payment-card numbers, security codes, identity documents or other information that is not needed to resolve the issue.
Service boundaries
NMI Search cannot open, close or transfer an electricity account and cannot provide official confirmation of an NMI. Contact the relevant electricity retailer or network distributor for connection, switching, billing or account action.
For urgent electricity faults, outages or safety risks, contact the relevant emergency service or electricity network operator. This support email is not monitored as an emergency channel.