Terms of Use | NMI Search

About these terms

These terms apply when you access or use NMI Search at nmisearch.com. By using the service, you agree to these terms. If you do not agree, do not use the service.

Questions about these terms can be sent to contact@nmisearch.com.

The service

NMI Search is an independent lookup tool that lets users submit an Australian supply address and review matching National Meter Identifier information returned by supported third-party data providers.

NMI Search is not an electricity retailer, network distributor, AEMO or government service. It is not affiliated with or endorsed by those organisations merely because their names, systems or data may be referenced.

Important limitations

Lookup results may be incomplete, unavailable, delayed, duplicated or incorrect. A property may have multiple supply points, and similar addresses or unit details may produce different results. An empty result does not prove that a property has no electricity connection point.

You must check the full address and unit details. Confirm an NMI with the relevant electricity retailer or network distributor before relying on it for switching, connection, billing, account or other important decisions.

NMI Search provides general lookup information, not energy, legal, financial or professional advice.

Your responsibilities

You must:

• use the service only for lawful purposes;
• submit only addresses you are authorised to check or have a legitimate reason to check;
• independently verify results before relying on them;
• respect usage limits and technical restrictions; and
• keep account credentials secure if account features are enabled.

You must not:

• use the service to harass, profile or target a person;
• scrape, bulk-download, resell or build a competing dataset from results;
• bypass rate limits, access controls or other safeguards;
• interfere with the service or third-party systems;
• submit malicious code or attempt unauthorised access; or
• misrepresent NMI Search results as official, guaranteed or endorsed information.

Third-party data and services

Address suggestions and NMI results depend on supported third-party data providers. Third-party services may change, restrict or stop access, and their data may contain errors. NMI Search does not control those providers and does not grant you ownership of third-party data.

Links to external websites are provided for convenience and do not imply endorsement. External services are governed by their own terms and privacy practices.

Accounts and paid features

If accounts are enabled, you are responsible for activity under your account and must notify us promptly of suspected unauthorised access.

If paid features are introduced, the price, currency, billing period, renewal terms and material usage limits will be shown before purchase. Payment processing may be provided by a third party. Refund and cancellation requests are handled under our Refund & Cancellation Policy. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

Availability and changes

We may change, suspend or discontinue features, providers or access to protect the service, comply with legal requirements, respond to provider changes or improve the product. We do not promise uninterrupted or error-free availability.

Intellectual property

NMI Search owns or licenses the website software, branding and original content. Third-party names, marks and data remain the property of their respective owners.

These terms do not allow you to copy, modify, distribute or commercially exploit the service except as permitted by law or with prior written permission.

Suspension and termination

We may restrict or terminate access where we reasonably believe use is unlawful, abusive, harmful, security-sensitive or inconsistent with these terms. You may stop using the service at any time.

Liability

To the extent permitted by law, NMI Search is not liable for loss caused by inaccurate or unavailable third-party data, failure to verify a result, unauthorised use, or events outside our reasonable control.

Where liability cannot lawfully be excluded, it is limited only to the extent permitted by applicable law. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot legally be excluded.

Changes to these terms

We may update these terms as the service changes. The revised terms will be published with an updated date. If a change is material, we will provide additional notice where reasonably appropriate. Continuing to use the service after the updated terms take effect means you accept them.

Contact

Email contact@nmisearch.com for questions, complaints or reports of misuse.